Varsity Ink - Terms

Copyright 2012 Varsity Ink, Inc. All Rights Reserved. Home | About | Portfolio | Specials | Order | Contact Terms and Conditions a. Minimums: There is a 24-piece minimum per design on screen-printed garments. b. Art Fees: Art charges are only free to customers assuming that they are placing an order. If an order is not placed, and a custom design has been made, a fee WILL be incurred. c. Art Specs: Art files sent must be in a vector format, or else it will have to be redrawn, which may incur a fee. Vector files include formats such as: Corel X5 or older (.cdr), Adobe Illustrator CS3 or older (.ai), vectorized .pdf, or .eps. Adobe Photoshop CS3 (.psd) files may be able to be used if they are in layers, at a minimum of 300 dpi, and the image size is the actual size desired to be printed. If strictly a one color design is to be printed, a high resolution (300 dpi) .jpg , .gif, or bmp may be usable. All text must be converted to curves or outlines, unless you are also sending the font file. All artwork done by our artists (with the exceptions of corporate and university logos) remain the property of Varsity Ink unless otherwise discussed. d. Proofs And Samples: Artwork proofs that are emailed are virtual representations of the final product. A pre-production sample can be printed at $50 per color. e. Inconsistencies: There will be slight differences when the artwork is burned to a screen and translated into a printed garment. We ask that you try to understand that screen-printing is a highly involved, sometimes difficult task, that requires many steps just to print one shirt (hence, the 72 shirt minimum), and sometimes there are slight variations from one garment to another. There is no exact, precise way to do it, but with our knowledge and expertise, we promise to do our best. f. Cancellations: Shirt orders are placed to our suppliers on a daily basis. If you decide to cancel your order before your order goes to production, there will be a 15% restocking fee. g. Subcontracting: Varsity Ink reserves the right to utilize subcontractors without notice. h. Quotes: All custom quotes are considered to be accurate within 15%. i. Turn-Around Time: For screen-printed garments, standard production time after artwork approval is 2 wks. (10 business days). This is not guaranteed due to a first come, first serve basis. If there is a large order ahead of yours, then production time may be extended. Varsity Ink prides itself on fast turn-around time, and will try their best to meet your in-hand date. Orders over 1000 may need additional production time. Production time on promotional items vary depending on quantity and type of item to be printed. j. Rush Charges: If you need your order in a hurry, we will be glad to do it for you. Orders needed within 72 hrs. will incur a 25% rush charge, within 48 hrs, a 50% rush charge, and 24 hrs, a 100% rush charge additional added onto your bill. Also, if the product you’ve ordered is not in stock in any of the nearby warehouses, and needs to be shipped from another state other than Georgia to satisfy the in-hand date, then expedited shipping charges will be incurred. k. Shipping: All promotional items will be billed for cost of shipping and handling, unless otherwise discussed.(i.e. a package deal that includes water bottles). Orders will be shipped via UPS Ground unless otherwise notified. l. Tax: Out-of-state orders will not incur state tax fees. Orders within the state of Georgia, however, will. Unless you can provide us with a federal tax i.d. exemption form, tax will be automatically added to your bill. m. Spoilage: Unfortunately accidents DO happen, and it is HIGHLY recommended that you order more garments than needed for each size. Varsity Ink will not be held responsible for holes, rips, etc. after orders have left the printing facility. Each garment that is printed is hand-counted and inspected before being boxed for delivery. n. Over/Under-runs: Please allow for up to 2% for over or under runs. o. Returned Checks: There will be a $30.00 returned check fee. p. Unpaid Invoices: Shall an invoice remain delinquent for 90 days, we will immediately seek judicial action. There will be a 50% penalty assessed to the unpaid balance along with accrued interest, court fees, and lawyer fees when the claim is filed. q. Disclaimer: Varsity Ink cannot guarantee variances in size/shade/construction of garments and merchandise. Varsity Ink reserves the right to change pricing without notice. r. Refunds: Refunds will not be given on standard custom orders, unless the in-hand date is not met, and the shirts are no longer desired.